Privacy Policy

1 Introduction

This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate. Our policy complies with Irish law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).

The law requires us to tell you about your rights and our obligations to you with regard to the processing and control of your personal data. We do this now by requesting that you read the information provided at knowyourprivacyrights.org. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

In this document, the “Organisation” refers to the following entities –

• Gerard Gannon Properties,
• Gannon Homes Limited, and
• Gannon Development Management.

 

2 The bases on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data. If the basis changes then if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

 

3 Information we process because we have a contractual obligation with you

When you purchase or rent a property from the Organisation or through an agent acting on behalf of the Organisation, a contract is formed between us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information. We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

Additionally, we may aggregate this information in a general way and use it to provide information, for example to monitor our performance with respect to a particular service we provide. We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

We will disclose your personal data to our service providers, including those which provides our software solutions and are also subject to certain obligations with regard to the security of your personal data processed under instruction of the Organisation.

However, your rights as outlined within this document in relation to the processing of your data, are carried out under the ownership and direction of the Organisation. Please contact us at info@gannonhomes.ie if you have any queries in relation to the use of your personal data through such systems.

 

4 Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you with more information about our business (including job opportunities and our products and services), you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply. 

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website. We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.

 

5 Information we process for the purposes of legitimate interests

We may process information provided on the basis that there is a legitimate business interest. Where we process your information on this basis, we do after having given careful consideration to:

• whether the same objective could be achieved through other means,
• whether processing (or not processing) might cause you harm, and
• whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so.

For example, we may process your data on this basis for the purposes of:

• record-keeping for the proper and necessary administration of the Organisation,
• responding to unsolicited communication from you to which we believe you would expect a response,
• protecting and asserting the legal rights of any party,
• insuring against or obtaining professional advice that is required to manage business risk, and
• protecting your interests where we believe we have a duty to do so.

 

6 Information we process because we have a legal obligation

We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

 

7 Job application and contractor employment

If you send us information in connection with a job application, we may keep this for up to 6 months in case we decide to contact you at a later date.

If we decide to hire you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for seven years before destroying or deleting it.

 

8 Your rights

You have a number of rights in relation to your personal data. We have summarised those rights for you below.

8.1 The Right of Access

You have the right to be informed about which of your data we are currently processing, why we are processing it, and how this processing is taking place. As part of any such request, you may ask us to provide you with a copy of this data.

8.2 Right to Portability

You may wish for your data to be transferred to another data controller of your choice, in which case we will either pass this information to you or to the controller of your choice.

8.3 Right of Rectification

If you feel that data which we are processing pertaining to you is inaccurate, then please let us know, and we will fulfil your right to have it amended and rectified.

8.4 Right to Erasure

Under many conditions, you will have the right to be completely “forgotten” by the Organisation. If you make such a request, we will strive to delete all of your data on our system and any correspondences which you have had with us.

8.5 Right to Restrict Processing

You have the right to tell us to stop processing your personal data for any reason. This means that while this request exists, we will still store your data, but won’t use it.

8.6 Right to Object

If you feel that we are processing your data in a way which is unlawful, excessive, or if you would simply like us to stop, you have the right to object to this processing.

 

9 Contacting the Organisation

When you contact us, whether by telephone or by e-mail, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of the Organisation. All requests for data access must be made in writing to our offices or by e-mail at info@gannonhomes.ie.

We keep personally identifiable information associated with your message, such as your name, phone number and email address so as to be able to track our communications with you to provide a high quality service.

 

10 Complaints

When we receive a complaint, we record all the information you have given to us in order to use that information to resolve your complaint.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

 

11 Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

 

12 How you can complain

If you are not happy with our privacy policy or if have any complaint, then you should tell us by email. Our address is info@gannonhomes.ie.

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Office of the Information Commissioner. This can be done at http://www.oic.ie/. 

 

13 Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

• to provide you with the services you have requested,
• to comply with other law, including for the period demanded by our tax authorities,
and
• to support a claim or defence in court.

 

14 Compliance with the law

Our privacy policy has been compiled so as to comply with the law within the Republic of Ireland. If you think it fails to satisfy the law, we should like to hear from you.

However, ultimately it is your choice as to whether you wish to use our website. 

 

15 Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us at info@gannonhomes.ie.